Getting the Jive for Outlook add-on

You need the Jive for Outlook add-on to connect to Jive and other social platforms from Outlook so you can see what your email contacts are doing around your network. Then try interacting with your Jive community directly from your Outlook inbox. If you don't have the add-on, you can get it from Tools under your avatar.

To get the Jive for Outlook from Tools:

  1. In the community, go to Your avatar > Tools.
  2. Find the Jive for Outlook add-on and click Download now.
  3. Close any Microsoft Office programs you are running.
  4. Run the file after it is downloaded to install the add-on.

    The installation program will prompt you for any additional installation requirements.

    Note: If your device is running anti-virus software, then the downloaded installer files are usually scanned for virus. This may stall the installation for some time until the scanning is complete. The installer may even throw an error message that some files required for installation are not available. After some time the error message goes away, and the installation resumes.

After you install the Jive for Outlook add-on, you need to connect it to your community, as described in Connecting to your community.