Sending direct messages to community users

A direct message is a great way to send one or more people a short and sweet note that won't require a lot of back and forth. You can create a direct message from the Jive menu of Outlook.

1. In the Jive section of the menu, click Create > Direct Message.
   
   
   
   Outlook opens a new email window.
2. In To, type the first letters of the recipient's name to select the recipient.
3. In Message, type the message.
4. Click Send.