Marking options for top-level items
You can mark a top-level item (a blog post, discussion, or document) if you have edit permissions for it.
You mark a top-level item from its Actions menu. You don't see this menu if you don't have edit permissions on the item.
After you mark a top-level item, a badge appears that displays its state (such as Final or Outdated). These badges are visual indicators only; they do not prevent anyone from further commenting or marking any comments or replies as a Decision, Helpful, Resolved, Success, or for Action. If you want to prevent further replies on a discussion or question, click Lock under the Actions menu.
You may see all or only some of the following marking options, depending on how your community manager has configured this feature.
- Mark for Action (discussions, questions, documents, and blog posts)
- Choose Mark for Action to assign the item to yourself or others. The Action Item badge lets others know that the content item is being reviewed.
- Resolve (discussions, questions, documents, and blog posts)
- Choose Resolve on an Action when you have completed it. This lets others know that you've taken care of the issue.
- Mark as Final (discussions, questions, and documents)
- Choose Mark as Final to let others know that the conversation is complete and no further discussion is encouraged. If you mark something Final, you cannot also mark it Outdated or Official.
- Mark as Official (discussions, questions, and documents)
- Choose Mark as Official to let others know that this is the official version of this item. This can be helpful for policies and company-wide communications such as the 2014 Holidays in an HR space or the company's Mobile Purchasing Policy. If you mark something Official, you cannot also mark it Final or Outdated.
- Mark as Outdated (discussions, questions, and documents)
- Choose Mark as Outdated to let others know that this is old information and no longer valid. This can be helpful for old procedures, policies, and processes such as 2011 Health Plan Coverage or Engineering Intern Projects 2012. If you mark something Outdated, you cannot also mark it Final or Official.
- Mark as Reserved (documents and uploaded files)
- Marking an uploaded file or a document as Reserved indicates that someone is currently editing it, so other users don't edit it until the Reserved badge is removed. It does not actually lock the file or document.
- Mark as Success (discussions, documents, and blog posts)
- Choose Mark as Success to let others know that this was a collaboration success story for your community.
- I have the same question (questions only)
- Choose this to let others know you have the same question. You see this only on questions that do not yet have a reply marked as the Correct Answer or Assumed Answered.
- Mark as Assumed Answered (questions only)
- Choose this to let others know that the question is assumed answered. You see this only on questions that do not yet have a reply marked as the Correct Answer.