Enabling or disabling site maintenance

When you're ready to perform maintenance tasks on your site, all you need to do is enable the maintenance mode.

Fastpath: Jive Cloud Admin > Maintenance Mode

Enabling site maintenance redirects your Jive site users to the selected maintenance page.

To schedule site maintenance:

  1. Log into Jive Cloud Admin.
  2. If you have more than one site, select the installation you want to update from the Choose an Installation menu.
  3. Click Maintenance Mode.
  4. In the Set Maintenance Mode section, in Email Contact, enter the email address for notifications when the site maintenance has been completed successfully.
    By default, the notification is sent to the email of the current user.
  5. In Note (required), write a note that describes why the site is going into or coming out of maintenance mode.
    This note is used for reference in your Recent Activity log.
  6. In Maintenance Expiration Time, enter one of the following:
    • If you are enabling maintenance mode, enter the time you want users to see the maintenance page.
    • If you are disabling maintenance mode, enter the time you want users to stop seeing the maintenance page.
  7. Click Enable to start maintenance mode or Disable to end maintenance mode.
    Site monitoring resumes when Maintenance mode has been disabled.