Hosted Administrator Guide: Jive Cloud Admin

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Jive Cloud Admin
Using Jive Cloud Admin
Managing Jive Cloud Admin

Home
Using Jive Cloud Admin

Using Jive Cloud Admin

Jive Cloud Admin is designed for performing maintenance tasks on the Jive sites. Here you can find details about Jive Cloud Admin capabilities.

Checking on-site problems
If you suspect a problem with your site, Jive Cloud Admin provides several tools for locating the problem.
Tracking recent activity
Within the Recent Activity section, you can see recent actions performed on Jive Cloud Admin so you can attribute any changes in your site behavior to the actions that caused them.
Restarting sites
You can restart your community site immediately or schedule a restart.
Updating sites
You can use Jive Cloud Admin to update your installation files, but make sure you first upload to it a non-production instance to minimize risk to your Jive instance.
Using Maintenance Mode
You should communicate news about maintenance to your users when your site is temporarily unavailable.
Managing logs
Downloading and analyzing your server logs can help you troubleshoot common site problems.
Working with your database dumps
You can download snapshots of your site's database if you want to work with the database directly.
Understanding reports
You can check out the Jive Cloud Admin reports to see page views by day or hour.
Managing SSL certificates
SSL certificates can be added to production installations.
Managing IP restrictions
On Jive Cloud Admin, you can set various IP restriction rules for the Jive site of your organization.

Using Jive Cloud Admin

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