Setting up IP Restrictions

IP restrictions can be set up for the Jive site or the Admin Console.

Fastpath: Jive Cloud Admin > IP Restrictions

To set up IP restrictions:

  1. Log into Jive Cloud Admin.
  2. If you have more than one site, select the installation you want to update from the Choose an Installation menu.
  3. Click IP Restrictions.
  4. To enable restrictions for the community site, under IP Restrictions for: /, select Enable Whitelist or Enable Blacklist accordingly.
  5. To disable restrictions for the community site, under IP Restrictions for: /, select the Disable Whitelist or Disable Blacklist check box.
  6. To enable restrictions for the Admin Console, under IP Restrictions for: /admin, select Enable Whitelist or Enable Blacklist accordingly.
  7. To disable restrictions for the Admin Console, under IP Restrictions for: /admin, select the Disable Whitelist or Disable Blacklist check box.
  8. Click Save.
  9. To add a single rule to an enabled list:
    1. Under Add or Replace IP Restrictions, select Add Single IP Restriction.
    2. Select / to apply the rule to the whole community or select /admin to apply the rule to the Admin Console.
    3. Select whether you want to add the rule to the Whitelist or Blacklist.
    4. Enter the IP address in the CIDR format.
    5. Click Add.
    6. Click Upload.
    The rule is added to the list.
  10. To add multiple rules in bulk to an enabled list:
    1. Under Add or Replace IP Restrictions, select Add Multiple IP Restrictions By File.
    2. Select / to apply the rule to the whole community or select /admin to apply the rule to the Admin Console.
    3. Select whether you want to add the rule to the Whitelist or Blacklist.
    4. Click Browse to find your file.

      The text file must have each CIDR Notation entry on a new line in a plain text file.

    5. Click Upload.
  11. To update multiple rules in bulk:
    1. Under Add or Replace IP Restrictions, select Replace All IP Restrictions By File.
    2. Select / to apply the rule to the whole community or select /admin to apply the rule to the Admin Console.
    3. Select whether you want to add the rule to the Whitelist or Blacklist.
    4. Click Browse to find your file.

      The text file must have each CIDR Notation entry on a new line in a plain text file.

    5. Click Upload.
  12. Click Save.