Configuring Box to work with Jive

Setting up your enterprise Box account with the right settings should be completed before you set up the Jive connection.

To set up the Box side for the Jive connection:

  1. Log in as the Box enterprise administrator.
  2. Browse to Admin Console > Enterprise Settings.
  3. Navigate to the Security tab and select Prevent users from changing their primary email address.
  4. Go to the User Settings tab.
  5. Under New User Defaults > Restrict external collaboration, make sure the Folders owned by managed users can only be collaborated within check box is cleared.
  6. Save your settings.
Now that you configured your Box account you need to set up a Box integration user account, as described in Setting up Box Integration User.