Using Jive Connector for Webex

Webex connector enables you to schedule or launch Webex meetings directly at any time from within Jive without having to navigate away.

If your community manager has enabled Webex in your community, you can launch it from the following locations within Jive:

  • Using the Webex icon on the hover card of a user. The user is automatically added as a participant in the meeting.
  • Using the Start WebEx option from the Action drop-down within any Place, User profile, Group, or Content. The followers of the Place, Group or Content are automatically added as participants in the meeting. Additionally, in the case of Content, the participants also include users who performed any activity in it. For example, users who liked or added comments on the content or who took any action on the Content from the Action list etc.
  • From the Create and Apps menus. Here you are required to add participants manually. From the Apps menu, you can also set and save your user preferences which include the User WebEx Site that is by default set to global URL but can be changed, and options like Create Notification with meeting info and Direct Message meeting info to attendees.

Follow these instructions to start using the Webex connector:

  1. Launch Jive Connector for WebEx from any location within Jive as specified above.
  2. (Optional) Click the gear icon and provide the URL for your company's Webex site and preferences if your community manager has not configured these details already or in case you want to change it.

    The standard URL format is https://yourcompany.webex.com.

  3. Click Save Preferences and then Launch WebEx Connector.
  4. In the Required Info tab, choose an existing meeting Template to auto-populate the meeting details or leave it as Default.
  5. Type the Topic for the meeting and select the Duration.
  6. Check Schedule Meeting if you plan to have this meeting later and key in the Start Date/Time and Local Time Zone. You can also use the Recurring tab to set the meeting as a recurring event.
  7. Go to the Participants tab to verify you have the correct participants added before you start or schedule the meeting. In case you also want to invite someone from outside the group, place or content activity, you can search and select users manually. You can also remove an existing participant if needed.
  8. (Optional) Go to the Additional Options tab to password-protect the meeting, define a meeting type, or select a type of audio for the meeting.

    You can also save the current meeting details in a template for future usage.

  9. Click Scheduled Meeting or Start Meeting Now as required.

Depending on the system configuration, the meeting attendees may get notifications or direct messages within the community itself. Additionally, you can log into Webex and send the meeting invite to the participants. This is only required once when you have cookies enabled.