Enabling Jive Connector for WebEx

The WebEx connector integration allows one-click access to online meetings in your Jive community. As a community manager, you can install Jive Connector for WebEx from the Add-Ons page and configure its global settings to get it ready for use.

Before you start installing, make sure your Jive community meets the Requirements for WebEx connector.

Note: Jive Connector for WebEx does not support SAML-based single sign-on (SSO).

Follow these steps to install and configure the Jive Connector for WebEx add-on:

  1. In Jive, click your avatar and select Add-ons.
  2. In the Available tab, click Install next to the Jive Connector for WebEx add-on.
  3. Click Install Now or Preview as required.

    The Preview option is available to make this add-on visible only to you for testing purposes before you make it available to your community. For more information, see Installing add-ons in the Community Manager Guide.

    As the add-on gets installed, you are navigated to the Jive Connector for WebEx page for configuration.

  4. On the Settings page, under Apps Security click the gear icon to configure the user groups who can access this connector. By default, it provides access to all registered users.
    Note: This option is not available in Preview mode.
  5. Click Configure Now... and specify the Webex site URL to pre-populate for users.

    The standard format for this URL is https://yourcompany.webex.com.

  6. Select the Audio Conference option for the voice connection to be used in calls.
  7. Select Create Notification with meeting info to send Inbox notifications for the attendees when a meeting is created.

    The notifications contain the meeting title, number, URL, password (if specified for the meeting), and date (for scheduled meetings).

  8. Select Direct Message meeting info to attendees to send direct messages to attendees when the meeting is created.

    The messages are sent on behalf of the organizer and contain the meeting title, number, password (if specified for the meeting), date (for scheduled meetings), and a link to open the meeting. Note that depending on the user preferences, the attendees may receive the direct messages on email as well.

  9. Select Do not collect usage statistics if the statistics about Webex meetings should not be sent to the connected analytic systems.
  10. Click Save Global Preferences to save the configuration.
  11. Optionally, under Advanced Settings, specify the expiration settings for Jive Connector for WebEx. If left blank, Jive uses the default expiration settings configured in the Add-Ons page.
  12. Click Save and Activate to start using Jive Connector for WebEx.

For more information, see Using Jive Connector for Webex.