Connecting to Box

The last step in setting up the Jive-Box connection is connecting to Box from the Jive side.

Fastpath: User interface: Avatar > Add-ons > Storage Providers

You can use the add-ons settings to connect to Box, to set Box as the default storage provider for uploaded files, and to decide which users can set up places to be connected to a Box folder. Each place you connect to Box will store uploaded files in a separate folder inside that account. These files can be updated on either the Jive side or the Box side, and social interactions such as comments on added files will be visible on both sides.

Note: Only uploaded files are stored in the external storage provider. Images and attachments continue to use whatever binary storage location you're already using for your community.

Before you start to set up the Jive side of the connection, you should set up the Box side, as described in Configuring Box to work with Jive and Setting up Box Integration User.

To set up the connection on the Jive side:

  1. Click your avatar in the upper right corner, and select Add-ons.
  2. On the Available tab, find Box.com Integration and click Install next to it.
  3. Click Configure Now. When prompted, provide the account credentials for the Jive Integration User, and then click Grant access to Box.
  4. Click Save and Activate.
  5. Go to the Storage Management tab and click Add Integration.
  6. Select Jive+Box as the Provider Type.
  7. In Display Name, type the name you want community users to see displayed when you are selecting a storage provider for the group.
  8. Click Add.
  9. Authenticate with the Box Integration User account.
  10. If you want all your community users to be able to create groups that use this Box connection for storage, select the Enabled check box.
  11. If you want only some of your users to be to be able to create places that use this storage instance, clear the Enabled check box and start typing the name of a Jive permission group in Permissions Override.
    These groups are granted permission to create groups linked to this storage instance.
  12. Use Mapping Options determine how Box users connect with Jive users.
    We recommend that you use the default setting, which is email address.