Requirements for Jabber

To enable the Jabber connector, you need to meet the following requirements:

Jive side
  • Jive 8.0.3 or higher.
  • The current version of Jive Cloud.
  • Community Manager rights to your Jive site.
  • Community users should have an email address in their profile.

    You can configure your community to populate phone and email fields from a directory server, or users can enter the information themselves by editing their profiles. For more information, see Mapping users from a directory server in the Community Manager Guide.

Jabber side
  • Cisco Unified Communications Manager version 8.6 or higher for Voice/Video.
  • Cisco Unified Presence Services version 8.6 or higher (or WebEx Connect Messenger Service) for Instant Messaging (IM).
  • Cisco Jabber Desktop client version 8.6 or higher (Mac or Windows), configured to handle xmpp: and tel URIs (tel:) from the user's web browser.
  • The latest version of Jabber desktop client.