Managing access to Cloud Analytics

You can manage access to place- or community-level reports by granting community users the appropriate permissions in the Admin Console.

The Manage System or Manage Community permissions are required to access community-level reports. You can assign permissions to individual users or user groups. For more information about permissions in Jive, see Managing permissions in the Cloud Community Manager Help.

Community-level reports
Community-level reports show data for the entire community. Users with the Manage System or Manage Community permissions can view community-level reports.
Space reports
Each space has an Analytics tab where you can find reports for that space. The following users can view reports for a space:
  • Users with the Manage System or Manage Community permissions.
  • Space administrators or owners.
  • Users with the default space permission set to Administer or Full Control.
    Note: You can assign the default space permissions by either customizing permissions for a single user (by creating a user override) or a user group. For more information, see Setting permissions for community-level reports.
  • Users with the specific space permissions set to Administer or Full Control.
    Note: You can assign specific space permissions by either customizing permissions for a single user (by creating a user override) or a user group in the specific space's permissions page in the Admin Console. For more information, see Setting permissions for spaces.
Social group reports
Each social group has an Analytics tab where you can find reports for that group. The following users can view group reports:
  • Users with the Manage System or Manage Community permissions.
  • Group administrators or owners.
  • Users with the default space permission set to Administer or Full Control. These users can only see groups they can access. For example, they can only see reports for private unlisted groups to which they belong.