Jive Cloud Community Manager Help: Analytics

Jive Analytics provides reports that help you better understand community engagement, and gauge the health of specific places and community as a whole. These reports provide insight into how effectively people are using the community, and which areas require promoting.

Cloud Analytics is enabled by default. But users may need specific permissions to view the place and community-level reports.

If you are a place owner or administrator, you can view place reports. If you are a community administrator, you can also access community analytics reports.

The Jive Cloud Analytics add-on includes various dashboards containing many reports. Each report is displayed as a graph and is available for download in the CSV format. You can find community-level reports under Your Avatar > Community Analytics.

If you are a place owner or administrator, you can see the analytics reports for your place on the Analytics tab.