Managing user badges

You can use existing or new customized badges for your community.
Fastpath: Rewards Console > User Badges

Here are some considerations for user badges in your community:

  • You can have up to six user badges in your community. You cannot add your own badges, but you can customize, activate, deactivate the existing badges.
  • The recommended image size is 300 x 300 pixels, and the maximum size is 800 x 800 pixels; the recommended format is JPEG, but you can use other image types.
  • You can use your own the title and message for the badge, but you should provide translations for the default texts. Users will be able to personalize this message if they want.

    For more information on your system locales, see Setting up locale and time zone in the Community Administrator Guide.

Customizing user badges

To customize a badge:

  1. In the Rewards Console, go to User Badges.
  2. Select a badge to open the badge settings page.
  3. In Badge name, select a name or select Add a custom name and type the name for the badge.
  4. In Default message, specify the default message to be sent with the badge.
  5. Translate the name (if you used a custom one) and the default text to the community languages as follows:
    1. Click Translation under the badge image.
    2. On the Translation page, select the language you want to add.
    3. Enter the default title and message for this badge in the language you selected.
    4. Click Save Changes.
  6. Under the image, click Change Badge, then upload a new image for the badge.
  7. Click Save Changes to update the badge.