Setting up advocate group

Setting up an advocate group takes place in the Rewards console, although you can convert an existing group into the advocate group.

Fastpath: Rewards Console > Quests

If you want to use an existing group, it must have custom pages enabled and have fewer than the maximum number of configured pages. This is required because Advocates groups have an additional page.

To set up the advocate group:

  1. In the Rewards console, go to Quests > Advocates.
  2. Click Settings.
  3. In Place Name, type the name of an existing group and select it, or type an entirely new group name, and then click Save.
  4. Add any owners you want to be able to administer the secret group in Jive.

Immediately after the group is set up, you are prompted to create a quest inside the group. When creating a quest you should select Advocates under Choose a Category. Such quests are created in the Advocates secret group you just selected or created. For more information about quest creation, see Creating quests.

When you return to your community, you can find your quest featured on the front page of the created advocate group. Note that your Advocates group has a special Advocates tab that lets members filter and sort quests to find quests they're interested in and keep track of which ones they want to focus on.

Advocates can sort quests by the following criteria:

  • Highest Score: Shows quests with the most points first
  • Name
  • Expiration Date
  • Rare: Show quests few users have started first
  • Common: Show quests more users are doing first