Modifying quests

You can modify existing quests in many ways, such as activate or deactivate them, change event sequence, or change quest rewards.

Fastpath: Rewards Console > Quests

Modifying existing quests

To modify an existing quest:

  1. Select an existing quest and click Configure.
  2. Change the quest settings as required.
  3. Click Save Quest.

The quest is updated, and the quest page opens. You can change the quest badge here. Additionally, if you activated the quest, it becomes available to users.

When modifying a quest you can do one or more of the following.

Changing quest badge

To change the badge for the quest:

  1. Click Change Badge, then select and upload the new image.
  2. Translate the name (if you used a custom one) and the description to the community languages as follows:
    1. Click Translation under the badge image.
    2. On the Translation page, select the language you want to add.
    3. Enter the default title and message for this badge in the language you selected.
    4. Click Save Changes.

Changing quest category

For example, you can assign the quest to Onboarding or Advocates category.

The available categories are:

General
These quests appear in a place you specify or on the Available quests tab on the Your Profile > Rewards page.
Onboarding
These quests can be found in the Inbox > Getting Started.
Advocates
These quests are visible only in the Advocacy group and can only be completed by group members.

Targeting quests to specific audience by using filters

Users need to match at least one value from each added filter to participate in the quest.

The available filters are available: Availability, Completed Quests, Department, Hire Date, Location, Managers, Permission Groups, Skills, Social Places, and Title.

Activating or deactivating quests

The default for a new quest is no time limit. When you deactivate a quest, users who have completed it still have the badge they earned, but other users can no longer complete it.

The available options are:

Deactivated
The quest is deactivated and not available to users.
Active (No time limit)
The quest is activated permanently.
Active for the next few days
The quest is activated and available to users for the next 7 or 30 days. You must select the number of days.
Set specific time
The quest is active in the time period you specify.

Selecting events for quests

You can add, change, and remove events that users must do to complete the quest. For more information, see Creating quests.

Adding bonus points

You can adjust the number of points users earn for completing this quest.

Adding quest badge limit

You can configure a quest as repeatable or non-repeatable. Users can complete a non-repeatable quest only one time, and no additional configuration is required.

For repeatable quests, you can set a daily and overall limit on the number of badges that can be earned by a user on completing the quest. The minimum value that can be specified for both daily and overall limit is 0. The maximum value that can set for the daily limit is 100, and there is no constraint on setting the maximum value in total limit. A user can earn any number of badges in a day forced by the overall limit if the daily limit is set to 0.

Enabling quest promotion

You can activate quest promotion to send Inbox notifications to the users who can access this quest.