Community Analytics
Jive Analytics provides reports that help you better understand community engagement, and gauge the health of specific places and community as a whole. These reports provide insight into how effectively people are using the community, and which areas require promoting.
Jive Analytics includes several components that you can use to get your community statistics.
- Community Manager Reports
- The Community Manager Reports plugin provides analytics reports with a
visual representation of the community statistics. In this guide, you can
find the details on setting up, administering, and using Community Manager
Reports.
- Community-level reports can be found under . For the list of available reports, see Community-level reports.
- Place-level reports can be found on the
Reports tab of the place. For the list of
available reports, see Place-level reports.
Note: You need to be a place owner or administrator to see this tab.
DES Explorer (Legacy) End of Life
The DES Explorer tool was available for US customers (https://api.jivesoftware.com/analytics/explorer) and EU Customers (https://api-eu.jivesoftware.com/analytics/explorer), providing easy CSV downloads of analytics data and exploring what is available with an easy to use UI without having to make API calls. This service is now deprecated. For more information, see The Latest on Jive Analytics on Worx.
Getting started
To get started with Jive Analytics, install the Community Manager Reports plugin. For more information, see Setting up Community Manager Reports plugin under Administering Jive Analytics.