User Adoption
The User Adoption chart shows the extent of user engagement with the community over time.
Fastpath:
The following list defines the important terms you see on the User Adoption graph. Categories are subsets of each other. For example, all Contributing Users are automatically Participating, and all Participating users are also Active users.
- Total Users
- All system users who have not been deactivated.
- Registered
- All system users who have logged in at least once and accepted the system's terms and conditions.
- Active
- Users who have viewed at least one document, discussion, blog post, status update, poll, video, idea, group overview page, space overview page, or project overview page during the last 30 days.
- Participating
- Users who have commented on, replied to, liked, rated, voted, edited, or created at
least one document, discussion, blog post, status update, poll, video, idea, group,
space, or project during the last 30 days. It also counts any users who have joined a
group within this period. Note: The database activity types include CREATE (20), MODIFY (40), RATE OR VOTE (100), LIKE/ACCLAIM (101).
- Contributing
- Users who have created at least one document, discussion, blog post, status update,
poll, video, idea, group, space, or project in the previous 30 days. A user needs to
actually create something and not just respond to existing content to be considered a
contributing user. For example, a user can start a discussion, ask a question, or post a
document in order to be considered a contributing user. Note: The database activity types include CREATE (20).
Tip:
- You can hover over the lines in the graph to see actual counts for specific points in time.
- User counts in the on-screen report include external contributors. To narrow the report down to only standard-access users or external contributors, select and pick the user type you want to see in the report.
- The CSV download of the User Adoption report includes external contributors. You can narrow down the report by using filters.
CSV details
The CSV download provides two reports.
- The Chart Results CSV shows the data of the User Adoption report: how many users have been active, participated, or contributed in the date range you select.
- The User Results CSV lists of the User Leaderboard report: who has been active, participated or contributed in the community as of the report date.