Installing the JAR File

Getting set up includes downloading the plugin and installing it from the Plugins page of the Admin Console.

Getting CMR plugin installation file

The Community Manager Reports JAR file can be downloaded from the Community Manager Reports Plugin page on Worx.

Note: This is a free plugin for Jive and does not require a license.

Note that after you add the Community Manager Reports JAR, you need to restart Jive for the report feature to become available.

Installing CMR plugin

Once you download the plugin JAR file, install it by using the following steps:

  1. In the Admin Console, go to System > Plugins > Add Plugin.
  2. Under Install a new plugin, click Browse to select and open the plugin JAR you downloaded.
  3. Click Upload to add it to the community.
  4. Restart the application as root: /etc/init.d/jive-application restart.

After you've installed the Community Manager Reports JAR file, you must run the ETL process, as described in Running ETL.