Setting permissions for community-level reports

Here you can find how to specify who can see community-level reports, and reports for places that they can access.

Fastpath: Admin Console: Permissions > Space Permissions

If you want a user or user group to view community-level reports, you need to assign them permission in the default space. You do this by customizing the default space and then creating a user override or adding a user group. For more information about permissions in Jive, see Managing permissions in the Jive 9.x Community Manager Help.

The default space contains all of the community spaces, and it is designed to be a community-wide template for setting permissions in new spaces. When new spaces are created, their permissions are based on the default space's, if only as a starting point to customize.

Note: Users with permission to view community-level reports can also see reports in any group or space they can access.

You can customize the default space, setting commonly-used permissions that will make sense for new spaces to have. You can do this by either setting permissions for a single user (creating a user override) or setting custom permissions for a user group.

Setting permissions for a single user

To set permissions for a single user:

  1. In the Admin Console, go to Permissions > Space Permissions.
  2. Under Default space permissions, click Edit default space permissions.
  3. Under User Overrides, click Create a user override.
  4. In the box, start typing the name of the user and then select their name from the drop-down list.
  5. Click Set exception to view the permissions you can set.
  6. When the Set Exception dialog opens, select View next to Reports.
  7. Click Save.

Besides, you can make any other changes to this user's access. For more information on removing Report View permissions, see Blocking reports from certain users.

Setting permissions for a user group

To set permissions for a user group:

  1. In the Admin Console, go to Permissions > Space Permissions.
  2. Under Default space permissions, click Edit default space permissions.
  3. Under Groups with access, click Add group.
  4. In the box, start typing the name of the group and then select the group name from the drop-down list.
  5. In Select Permission Level, select Custom.
  6. In the Configure Custom Permissions dialog box, select View next to Reports.
  7. Click Save.

Besides, you can make any other changes to this group's access. For more information about removing Report View permissions, see Blocking reports from certain users.