Community Health

The Community Health report shows visitors, content, and searches for certain periods so you can evaluate your community activity.

Fastpath: Your avatar > Community Analytics, then select Community Health Page
Note: This report is available only if the Cloud Analytics service is enabled for your community. Additionally, only data of the current year and two previous years is available in the report; for more information, see Update to our Jive Analytics Data Retention Policy on Worx.

For each of the three periods (24 hours, 7 days, and 30 days), you see two numbers. The first one counts activity for that period, and the second compares the last two periods to show the overall increase or decrease in activity.

To view the results for a custom period, click on the period in the upper right corner and select the end date. The start date changes automatically, as well as the results in the table.

Monitored activities

Community activity How the health number is calculated
Visitors
Active Users Users who have viewed at least one document, discussion, blog post, status update, poll, video, idea, group overview page, space overview page, or project overview page within the reported period.
New Registrations Unique users who arrived for the first time within the reported period. For example, their first login or first view would be counted.
Anonymous Sessions The total number of unique sessions for anonymous users within the reported period.
Note: Anonymous sessions are only counted and shown when anonymous viewing is enabled.
Content
Content Created The total number of content items created within the reported period. For example, documents, discussions, or status updates.
Content Views The number of views given to content items within the reported period. For example, documents, discussions, or status updates.
Likes The total number of likes given to content items within the reported period.
Responses The total number of comments and replies given to content items within the reported period.
Correct Answers Provided The number of correct answer events within the reported period.
Unanswered Questions The number of outstanding unanswered questions within the reported period.
Health Indexes
Activities The number of total activities in the community within the reported period.
Index The number of total activities in the community within the reported period.
Daily Average Active Users / Monthly Active Users A percentage of average active users.
Note: This value is not available in CSV.
Search
Searches Conducted The number of searches within the reported period.

A downloaded report in a CSV file

The report can be exported in the CSV format. It includes comparison of the monitored activities for the six preset periods. The following periods are included:

  • PT-24H: Compares the last 24-hour period starting from the end date.
  • PT-48H: Compares the 24-hour period before the last 24-hour period starting from the end date.
  • P-7D: Compares the last 7-day period starting from the end date.
  • P-14D: Compares the 7-day period before the last 7-day period starting from the end date.
  • P-30D: Compares the last 30-day period starting from the end date.
  • P-60D: Compares the 30-day period before the last 30-day period starting from the end date.

For example, if you set the Start Date to 1 Feb 2019 and the End Date to 12 Feb 2020, the comparison will be listed for the following date ranges:

  • PT-24H: 12 Feb 2020 00:00:00 to 12 Feb 2020 23:59:59
  • PT-48H: 11 Feb 2020 00:00:00 to 11 Feb 2020 23:59:59
  • P-7D: 06 Feb 2020 00:00:00 to 12 Feb 2020 23:59:59
  • P-14D: 30 Jan 2020 00:00:00 to 05 Feb 2020 23:59:59
  • P-30D: 14 Jan 2020 00:00:00 to 12 Feb 2020 23:59:59
  • P-60D: 15 Dec 2020 00:00:00 to 13 Jan 2020 23:59:59