System requirements

Here you can find requirements for using Analytics in Jive.

Software requirements

• Jive 9.0.0 or later
• Additionally, for the following reports the Cloud Analytics service must also be enabled in your community:
  • Leaderboard: Content Created
  • Views of Answered Questions
  • Correct and Helpful Events
  • Community Health
  • Top Successful Search Queries

  For more information on enabling Cloud Analytics, contact Support. For more information on Cloud Analytics limitation, see Limitations.

General requirements

• Make sure your Analytics database is on a different host computer than the Jive web application and your Jive core database. You need to create this database before you can install the Community Manager Reports plugin.
• Analytics Database needs to be enabled to use Community Manager Reports. For more on this, see Setting up Community Manager Reports plugin.
• The analytics database is supported only on the PostgreSQL and Oracle DBMSes. For more information, see Supported database engines in the Jive 9.x User Help.