Top Successful Search Queries

The Top Successful Search Queries report shows the top search terms used to find content, people, or places and how many times these terms were used. Success is based on users actually clicking a result in the spotlight or main search.

Note: This report is available only if the Cloud Analytics service is enabled for your community. Additionally, only data of the current year and two previous years is available in the report; for more information, see Update to our Jive Analytics Data Retention Policy on Worx.

We define search terms for this report by exactly what a community member types to find a result. For example, if a user finds and clicks what they need after typing Jive Software, then Jive Software is the search term and not just Jive.